Clearly defined educational process:

• Knowledge self-assessment test at enrolment, followed by a comprehensive analysis of participant needs.
• System allowing for customizing the training and taking the specificities of individual learners into consideration, in collective and personal dimensions. Ongoing follow-up throughout the training.
• Clear educational path including a final objective and training milestones.
• Flexible organization: flexible hours and proximity services (training at the participant’s home or on company premises).
• Coaching delivered by trainers with certification in adult learning and extensive experience in adult in-service training and refugee and migrant support.
• Detailed certification at the end of the course.